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Alicante Car Hire Instructions - (0034) 604 259 262

Collecting your car

When leaving arrivals, go up one level, cross over the foot bridge towards the public car park, our staff wearing BLUE uniform with FLAMENCA CARS written on their front and back will meet you next to the ticket machine across the glass footbridge.

Please call us on 0034 604 259 262 once you reach security (if you do not have baggage) or at the baggage reclaim if you have luggage to advise our staff that you have arrived.

This will be their signal to drive your car to the car park. They do this last minute for you to avoid any extra airport parking duties to pay.
If on the very rare occasion they are not waiting for you, they won't be far away, so please wait next to the ticket machine for them.

 

On return of your car

Please call us on 0034 604 259 262 when you are 10 minutes away to inform us you are approaching the airport. This gives us 10 minutes notice to head up to the car park to ensure our staff in BLUE (FLAMENCA CARS) are waiting for you when you return.
Please follow the signs for the PUBLIC CAR PARK, this is the first car park on your left as you drive down the ramp. As you enter the car park, please go to the barrier on your FAR RIGHT, take a ticket and drive up to LEVEL 5 Zone B, where you collected your car, our staff wearing a BLUE uniform with FLAMENCA CARS written on it will be waiting to take the car from you. 

While you unload your luggage from the car our staff will check the fuel gauge to ensure the car is returned as received.

After the fuel has been checked you will be able to make your way to departures.

Please contact 0034 604 259 262 if you are running earlier or later than your original stated drop of time.

Please return the car in a reasonable condition or the hirer will be charged for a full valet clean from 50€ depending on condition and extent

Please remember that you are required to refuel your vehicle and return as received. Faliure to do so will result in a charge of the cost of refuelling plus an administration fee of 30€ 


 

Murcia Car Hire Instructions - 0034 613 902 832 / 0034 603 394 790

Collecting your car

Our staff will be waiting for you next to the ticket machine and they will be wearing BLUE uniform with FLAMENCA CARS written on their front and back. Our staff will then show you to your car and talk you through both your car and your rental so please also have your driver’s licence ready for us.

 

On return of your car

Please remember to return your car at the times you stated on your booking, if you happen to be running late or early please just give us a call and let us know 

0034 613 902 832 / 0034 603 394 790 or you will incur a 30€ fee for returning at the incorrect time.

You will need to follow the signs for the public car park, once inside the car park you will need to park your car in Zone B. If you are unable to see our staff member please call us on the Murcia telephone number that is located above and on your keyring.

While you unload your luggage from the car our staff will check the fuel gauge to ensure the car is returned as received.

After the fuel has been checked you will be able to make your way into the Airport to check-in and make your way into the departures lounge. 

Please return the car in a reasonable condition or the hirer will be charged for a full valet clean from 50€ depending on condition and extent

Please remember that you are required to refuel your vehicle and return as received. Faliure to do so will result in a charge of the cost of refuelling plus an administration fee of 30€ 

 

 

What customers say about us on reviewcentre

“Brilliant service ”

Written on: 21-02-2018 by AdriennePugh1969

Collection of car was very quick and easy Vehicle was clean and tidy On return due to personal issues I was not able to return on time, did not re fuel and blew the tyre. The office staff were extremely helpful and charged me an appropriate balance to pay for the fuel and tyre. Would def recommend and use again… Read Full Review

“We wouldn’t use anybody else”

Written on: 30-12-2017 by raywalsh

We have flown to Murcia for our holidays for many years and hirred a car each time. We had mixed results over the years with other suppliers, from total rip with upsales by staff at collection point to being ripped off after our return, with claims for damage that never happened. This year we decided to give Flamenca a go, they were excellent, very nice guy met us with the car, no delays, no attempt at ripping us off with their upsales, price was exactly as quoted and pre payed for. Car… Read Full Review

“Excellent service and process”

Written on: 19-04-2019 by EamonnD

Finally a car hire firm that understand what the traveller wants, when a car is required. Met at their airport-no queueing, simple process. No need to worry about hidden extras etc when you return the car. Great clean cars. Will use again definitely… Read Full Review

“Fantastic Service ”

Written on: 23-02-2018 by 122Harding

They deliver the car to you at the arrivals so no looking around for Rep or cab. This beats the service at MiamI… Read Full Review

“Friendly firm ”

Written on: 07-02-2018 by Rich40

Flamenca cars were friendly, very helpful in a difficult situation, good value. If they were in other locations I would use them every time . I recommend them whole heartedly !!! Thanks to the team. New Forest… Read Full Review

“Excellent”

Written on: 06-04-2018 by SaniyahStuart

First time we used this company and from start to finish the service was excellent. Very professional and the staff really friendly. We had problems with our flight, but they made sure we had nothing to worry about. Our flight was diverted but they made sure a car was available. Dropping the car off was very efficient we will book with them again. Brilliant!!!… Read Full Review

“Fantastic meet and greet Alicante Airport ”

Written on: 11-03-2018 by JohnC1970

Nice company, the price you see is the price you pay. The meet and greet at Alicante Airport was very easy. Not the cheapest but you do pay for service. Will use you guys again. Easy online booking. The car I ordered was the car I was given… Read Full Review

“Brilliant service no messing”

Written on: 21-10-2019 by GuidoK52

Highly recommended. So easy to useet staff in concourse and was on the road in less than 10 mins. All very straightforward with absolutely no hidden extras. The car we had was a full spec Citroen C4 with 95k but felt like a brand new car (with less dents and scratches than a 1k Nissan Micra I had in the summer from Hertz). Great staff. So easy to use and return unlike the garbage you have to endure from other "reputable" hire car companies that try and rinse you for every penny. Give these guys… Read Full Review

“Fantastic in the the time of disaster. ”

Written on: 29-09-2019 by Raine999

This company is FANTASTIC having read some of the dreadful reviews of the other companies at Corvera airport I cancelled a booking I had made and trusted the positive reviews that Flamenca cars had. It cost more than the previous booking but my goodness it was worth it. Apart from tyres all insurance is included in the price, no add ons at the airport. Flamenca representative was waiting and we were out of the airport 5 minutes later in our SEAT car, all was well until the last day of our visit… Read Full Review

“Just used Flamenca cars for the first time. I wished...”

Written on: 27-06-2018 by Kimwillson

Just used Flamenca cars for the first time. I wished we had used them sooner for many previous trips. Very straight forward and transparent as well as easy to collect and return the car. There may appear to be cheaper rental advertised but once you get all the add ons when the car is collected, it makes Flamenca very good value. Won’t heaitate to use for our future trips… Read Full Review