F.a.q.

No, You will need to return your car to the same location your collected it from.

You will be charged €375 plus the full refuelling of the vehicle.

You will be charged for a replacement key of €300, this is not covered by our insurance waver that is included within your price.

Tyres are the responsibility of the hirer. If any tyres get damaged or punctured you will need to replace the tyres before returning the car. We recommend you call 677 555 135, This (english speaking) mobile tyre service will come to the location of the car and replace the tyre. The new tyre must also be replaced with a same/similar brand like for like. If you return the vehicle and the tyre is damaged/punctured you will be charged accordingly the cost of replacement plus €25 admiration fee for the inconvenience and time. Tyres are not covered by our insurance waver that is included with your hire.

We offer baby seats multi use front and rear facing, from 0-19kgs. We also offer booster seats but do not provide booster seats with backs.

Payment is manually taken within 24 hours, of initial booking, 25% DEPOSIT will be taken immediately to confirm booking. Full payment will then be taken approximately 10 working days prior to arrival.

Yes, The first is free of charge. After that you can hire extra seats for €10 each.

I’ve you’ve just completed the form then please wait up to 10 minutes. If after 10 minutes please check your spam mail box and that you have entered your email address correctly. If you have entered the wrong address or still unable to find your agreement then please Email us. Info@FlamencaCars.com

New User name (email address),
And a new User password.

The password that must contain the following:

Upper Case,
Lower Case.
And a Number

No, Smoking is not allowed in any of our vehicles.

Because your opinion matters to us, we've put together 4 ways you can tell us how we're doing and what you'd like to see more of in the future. Review Centre, TrustPilot, Google and Facebook.

If you have paid in full and need to cancel your booking 7 - 10 days prior to arrival you will lose the full payment of your booking. If you need to cancel before 7- 10 days, you will lose 25% of the cost of your booking and the balance will be kept as a credit on your account which can be use towards your next booking. We are unable to offer refunds.

We have a 24hr breakdown emergency contact number (0034) 900 923 900 / (0034)913 939 030 Both English and Spanish speaking. If you still require help please contact us on (0034) 661 086 403

It's very simple, they are apparently cheaper but when you collect your car they add huge and abusive extras ( Fuel insurance deposits) and the end total is multiplied by 4, We are very clear, what you see is what you get. The price we quote is the last price you pay with no hidden extras. We do not take any holding deposit You will receive the car on a full tank and you return back on a full tank there are no fuel surcharges.

There is no limit to extra drivers, first additional driver free of charge, for any more additional drivers there is a surcharge of 20€ per driver. this is automatically added to your total quote when making your booking online.

No, The price we quote is the price you pay. There are no hidden costs or extra charges, all paperwork is completed before your arrival.

No, our vehicles are only insured to be driven for mainland Spain.

Yes, the 24 hour emergency telephone numbers are:

Breakdown: (0034) 900 923 900 / (0034)913 939 030
General: (0034) 661 086 403
Alicante: (0034) 602 570 983 (collection and returns)

You must be over the age of 25 and have held a full drivers licence for over 3 years.

All flights are monitored however if you could inform us on any flight delays from your local airport as flights are only monitored once departed. If your flight is delayed and you arrive between hours of 01.00-06.00 there will be a charge of €40. You can contact us on our contact number:

Alicante: (0034) 602 570 983
Murcia: (0034 ) 661 086 403 

Or email us at info@flamencacars.com

To confirm booking we require the following details:

Full flight details,
Full Spanish address,
Full Home Address,
Driving license numbers,
Passport numbers,
Credit card details and expiry date,
Mobile contact number

Please include any additional driver license numbers and passport numbers if required.

To confirm booking you are required to pay a deposit of 25% of the total car hire balance, in case of any cancellations you will be charged the 25%. If you cancel your booking within 10 days of arrival you will be charge the full balance amount of you booking.

No, However if you arrive between hours of 01.00-06.00 there will be a charge of €40. You can contact us on our contact number:

Alicante: (0034) 602 570 983
Murcia: (0034 ) 661 086 403 

Or email us at info@flamencacars.com

Yes, All of our bookings now come with the insurance waiver already included within the price.

We accept Debit and credit card, but not American Express. your remaining balance will be debiting approximately 10 to 7 working days before your arrival from your details you provided at booking.

All paperwork is complete prior to your arrival. You must print your car hire contract agreement and carry it with you along with your drivers license and passport for the full duration of your car hire.

There are no airport queues, you are met at arrivals and shown straight to your car, we aim for you to leave the airport within ten minutes. All paperwork is completed prior to your arrival.

A copy of your contract agreement, driving licence and passport.

Booking is confirmed once a deposit of 25% of total balance is paid, you will then receive confirmation and a copy of your contract rental agreement. Stating your deposit is paid or your have paid in full if you requested this option.

Our fuel policy is that you will receive the vehicle on a full tank of fuel and you are required to return the vehicle with a full tank as reseveied. If the car is not returned full, the hirer is responsible for the cost of refueling the car plus an administration fee of €25. The car must be refueled within 5km of the airport to which its being returned.

Yes, depending on your current availability. call or email us for further information.

(0034) 661 086 403
info@flamencacars.com

Depending on availability, we will try our best to accommodate if possible. please provide at least 24hrs notice by contacting (0034) 661 086 403.

Yes, we have a number of automatic cars. Visit "Our Fleet" page to see our selection.

No, bookings are required at least 24hrs notice for airport pick up, car hire is only available for collection same day from the office during office hours 0930-1430 and 1700-1930 Monday to Friday.